Self-insurers have multiple options when it comes to organizing medical equipment for injured workers. They could source the equipment straight from medical equipment shops, tap into the network of an ancillary services supplier, or purchase from an online vendor. The latter is becoming more and more common as selling merchandise online gets easier. And it is no wonder, as the international market for home medical equipment in 2009 was about $16.8 billion and is projected to rise to $23.8 billion by 2051.
As more vendors sell medical equipment online, self-insurers are employing the internet as a source to discover bargains. But sourcing gear online brings dangers and can often cost self-insurers more over the long run. Whether an organization is presently buying equipment online or is assessing such a strategy, it is vital to think about the following points when buying supplies, especially for the aged care.
Is your online medical equipment vendor licensed and accredited?
When purchasing medical equipment online, confirm that the seller is accredited and has a reputation for providing quality services. This will ensure the injured employee gets the medical equipment they need in a timely way. There are a number of ways to find out whether a seller is accredited. Check to see if the seller is a certified supplier in the state their company operates. This may be achieved by running a public records search for company licenses like this website to discover where to get a business license database each state.
Does the online medical equipment supplier setup equipment, offer training or supply fittings?
Self insurers are faced with the challenge of providing injured workers quality care while handling claim expenses. While locating a discounted piece of gear online can seem like the ideal solution because of cost, consider the bigger picture. It is about more than just the cost for equipment; it is also about ensuring injured employee safety.
Medical equipment that is installed incorrectly or injured employees who are not trained on its proper use may result in re-injury, delaying their recovery and finally their return to work. When buying medical equipment online such as buying a pressure relief cushion, it is important to decide whether the vendor will set this up upon delivery and arrange for appropriate fittings. Another crucial consideration when assessing medical equipment vendors is to find out if they will offer the injured employee comprehensive education on equipment usage.
What’s the online medical equipment vendor’s policy for replacing malfunctioning gear?
The highest quality medical equipment can malfunction or break. That is the reason it is vital to closely review an internet medical equipment vendor’s policy for replacing faulty medical equipment. It is now going to be the duty of the injured employee to contact the seller directly to resolve the problem or return the equipment to get a replacement. Whether an injured employee attempts to replace faulty medical equipment and isn’t receiving quality service from the first seller, they may take things into their own hands. This may result in out-of-network bills, meaning greater claim expenses and much more paperwork.
Can the online medical equipment vendor automatically ship gear?
With fraud statistics staying high, a medical equipment seller should not automatically send equipment to the injured employee without prior authorization. This ensures the suitable equipment is ordered, duplicate equipment isn’t shipped and the injured employee receives the best available medical equipment for the nature of the harm. By eliminating unauthorized medical equipment shipments, self-insurers can reduce medical equipment expenses.
Can online medical equipment vendors simplify the coordination of maintenance?
Making all the necessary contacts to organize a claim can be very time consuming for self-insurers. Online medical equipment vendors typically only provide equipment. This may mean multiple phone calls and hassles for self-insurers. To simplify the coordination of maintenance, think about using an ancillary service provider that may make arrangements for home health care, transportation, speech services, diagnostics, physical medicine, and catastrophic care requirements.
Many options are available in selecting a medical equipment supplier, so just how can a self-insurer understand which vendor will provide the most cost-effective, quality merchandise and support? To ensure the best company partnership, critically evaluate a supplier’s legitimacy, reputation, faulty equipment policies and customer service. To simplify the coordination of care, a self-insurer may determine that saving a few dollars with online bargains is not worth risking injured employee safety or satisfaction.